Mike did a great job with our repair and I highly recommend him
Jason, P – Smithfield, VA
May 23, 2017 5
The Sears tech, Michael, was very professional, courteous and clearly explained the service check on on our garage door opener. He made a minor repair that significantly improved the operation of the system!
Harry , M – Valrico, FL
April 08, 2017 5
The repair technician was great
Ford, N – Stratford, CT
February 06, 2017 5
Good old Sears repair. Repair like it should be. Didn’t pressure me to do anything. Great faith in Sears repair
Chris, S – Federal Way, WA
January 05, 2017 5
Hugh was great! I called several other garage door repair companies and he beat them all by $25. He arrived at our home in less than 24 hours from the time we called in his Sears service van. He was done in less than 30 min. It was obvious he has done this professionally for years. We would highly recommend! R. Edney
Reecie, E – Gray, GA
December 30, 2016 5
Tomas was extremely informative and professional. He explained everything that needed to be done to repair the current unit. He also went over the total cost to replace unit with a new one. Upon discussing repair with my don I would prefer to have Tomas come back and repair unit if my son wishes to.
Richard, P – Wakefield, MA
November 29, 2016 5
The garage door hinge is still making a popping noise. The door hinge need to be readjusted.
Michael, V – Delaware, OH
November 29, 2016 5
THIS REPAIR PERSON SHOULD BE TRAINING OTHER REPAIR REPRESENTATIVE. HE WAS THAT GOOD.
Willard, J – Stamford, CT
September 13, 2016 5
The repair was completed promptly, the tech was highly professional, great job.
Joe, K – Dover, DE
September 13, 2016 5
He was very knowledgeable and professional. He made very good suggestions for the repair work done. He was very polite and courteous.
Carol, W – Perris, CA
July 11, 2016 3.8
When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn’t repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.
Monique, W – Glen Ellyn, IL
February 20, 2016 5
Sears technician (Vinny) has been to my home once before to work on garage door opener. Both times he was prompt, courteous, and throroughly explained repair process. A very good technician and employee.
Karen, C – Jacksonville, FL
January 05, 2016 5
I can feel at ease now that I know a knowledgable repair man has fixed our garage door.
Philip, G – Tomball, TX
December 30, 2015 5
Ryan was a great tech , he took apart the opener and checked everything inside and outside and checked the drive chain to make sure that the opener worked correctly. I would highly recommended ryan to check or repair any opener that sears sells.
William, D – Mckeesport, PA
August 26, 2015 5
Hi: I was very satisfied with Chris’s professionalism, skill and personality. I would definitely recommend him and Sears over any other garage repair dealers who are not as professional as Sears..
Sincerely, Diane Tyson
Diane, T – Solana Beach, CA
June 24, 2015 5
The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn’t worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.
Bonnie, M – Tucson, AZ
June 10, 2015 5
Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.
Mary, Y – Mayfield, OH
May 23, 2015 5
Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.
Paula, J – Jacksonville, FL
February 20, 2015 5
Paul was very professional. He took great care to make sure my garage door was repaired correctly. He explained the repair proccess.
Jon, C – Peoria, IL
February 06, 2015 5
The Sears garage installer (Frank Lessor) did an outstanding job and was very professional! He arrived on-time, installed the new opener and door in a timely manner and cleaned the garage area of debris after he was done working. Overall, I will recommend Sears repair services to other friends and family.
Frank, S – Peoria, AZ
February 06, 2015 5
The technician was friendly and made an extra effort to get the parts we needed to repair the door same day. Very pleased.
Kim, W – Columbus, OH
December 16, 2014 5
Great service. I went online Sunday night to ask for an appointment and received a call Monday morning to schedule and the repairman was at our home by noon. He diagnosed the issue and made the repair in a courteous timely manner with a full explanation on everything he did. Needless to say, extremely satisfied.Thank you.
Ed & kattia, R – Oak Park, IL
November 15, 2014 5
Didnt plan on needing to spend over $700 for the repair but the door is now working fine. All parts lifetime guarantee.
Toni, F – Hartford, CT
October 14, 2014 5
I was very satisfied with the technicians professional service approach and I recommend sears as a top service store,and I do recommend that sears provide all the equipment in their service trucks necessary to accomplish any garage repair task..
Ladislado, A – Albuquerque, NM
September 13, 2014 5
Very knowledgeable technician. Repair was quick and expertly done. That;s why I purchase all major appliances from Sears.
Larry, T – Glendale Heights, IL
August 26, 2014 5
I appreciated the explanation on what needed repair and why. The repair man was very patient and knowledgeable.
Patricia, D – Oak Hill, VA
July 25, 2014 5
The technician was very thorough with the inspection and repair and an outstanding representative of Sears service.
Royce, I – Los Angeles, CA
July 25, 2014 4.5
The technician was very professional and friendly and was a pleasure to have him at my home providing this repair service
Lambi, C – Warrenton, VA
March 07, 2014 5
the repairman came out to give a quote to repair or replace
we just haven’t gotten around to it yet, just put in a new hvac unit
Carrol, Z – Severna Park, MD
August 12, 2013 5
Tommy and Brian were very professional and took the time to explain what the repair entailed. Great guys. Great experience.
Bridget, K – Chagrin Falls, OH
July 25, 2013 3.5
Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day.
James, R – West Roxbury, MA
February 06, 2013 5
I will not hesitate to have Sears repair my Garage Door in the future
Ed, M – Virginia Bch, VA
January 05, 2013 5
Technician arrived first thing in the morning, was friendly, polite, knowlegeable, and his answers to my questions helped me to make an informed decision on what sort of repair was needed.
Eric, P – Downingtown, PA
November 15, 2012 5
Thank you for your quick response and repair (replacement). All was very satisfactory.